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Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition
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Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition

by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde
April 2004
Intermediate to advanced
432 pages
9h 23m
English
IBM Press
Content preview from Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition

Index

A

accessibility

for color-blind users 309

of illustrations 323

tables, for visually impaired users 324

visual effectiveness and 323

accuracy

citations 69

cross-references 69

currency of information 53

definition 3

description 47

ensuring 51

examples and 160

identifiers, correct 64

outdated information, updating 54

references to other information 69

related information

consistency of 58

synchronizing 60

repeated information, minimizing 60

reuse of information 58

technical expert role in verifying 52

time-sensitive material, omitting 53

tools to check 67

understanding what you write 49

users, importance to 48

using the product to ensure 51

visual effectiveness and 279

accuracy checklist 72

accuracy guidelines, list of 48

acronyms

deciding ...

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Publisher Resources

ISBN: 0131477498Purchase book