April 2024
Beginner to intermediate
400 pages
10h 44m
English
Start by beginning to define your customer with a target customer profile.
Now that you have identified a specific Beachhead Market, you will need to learn as much as possible about your target customer; more is better, even if it does not seem to matter right now.
It is critically important you recognize that, to be successful, you must build your business based on the customer you are serving, rather than pushing onto the market the product or service you want to sell.
Each customer actually consists of an end user and a broader decision‐making unit that decides whether to acquire the product, as you will see in Step 12, Determine the Customer's Decision‐Making Unit (DMU). You will start by learning as much as you can ...