January 2026
Beginner to intermediate
240 pages
5h 27m
English
Content preview from Employee Experience Design
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Acknowledgments
Dean E. Carter
To the thought leaders and pioneers of employee experience who started as mentors and became dear friends:
- Dr. John Boudreau: Whose book Beyond HR set my mindset for my entire career to follow. He's still my go to muse for ideas and thinking out of the box … and I love our monthly catchups, jam sessions, and long dinners in Santa Fe.
- Keith Ferrazzi: Who believed in me and opened so many doors early in my career. He continues to inspire me, challenge me, and whether it's just us, a long dinner with 20 extraordinary people at his home in LA, or a small intimate birthday celebration—I always leave glowing.
- Marcus Buckingham: Whose ground‐breaking work on EX and several very engaging discussions set the foundation for a data‐based approach to our EX pulse platform at Sears. It's been a delight to partner on CHRO offsites—and exchange laughs and stories over a great margarita.
- David Rock: Who continues to inspire me with new and provocative research on the neuroscience of how your brain works. I look forward to every new release of new insights … and maybe, another chance to suit up and catch a wave or two.
To the real heroes who created extraordinary employee experiences that I had the honor of working and learning from … the gold standard that other companies aspire to and shaped all of my EX approaches going forward.
- The Sears People Team: Despite incredible headwinds, this team built a first ever, award winning, Large Hourly workforce Daily ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.