January 2026
Beginner to intermediate
240 pages
5h 27m
English
Content preview from Employee Experience Design
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
15Making EXD Your OwnFinal Wisdom and What Grows over Time
We've come a long way in these chapters! Now we're at the last one, and we have no other concepts for you to learn—only some ideas for you to consider and reflect on.
The previous pages have been a thought journey where we started with what Employee Experience is and is not. We then debunked many misconceptions about it. You've heard not only our stories from the trenches, but we interviewed some amazing people, so you could see how EXD has been implemented in all sorts of situations.
Throughout this handbook, we've given examples of how EXD has worked in many industries: retail, healthcare, hospitality, ecommerce, consultancy, apparel, biotech, and technology, among others. We've also shown how helpful EXD can be not only to the organizations that practice it, but to the careers of the leaders who are the driving force behind the EXD mindset.
Back to Our North Star
We hope we've succeeded in getting across a nuanced message: That Employee Experience Design can be extraordinarily powerful and transformative, but it's not magical—it's fundamental. It's working in alignment with the conditions that create the most growth.
When I (Dean) was at Patagonia, we did many things differently from your typical company, as I already shared with you. One of the biggest differences was Patagonia's focus on saving the Earth. It was not lip service or putting out a few recycling bins. It was a profound belief that “We're in business ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.