CHAPTER 11
FINDING MEANING, GROWTH AND ENGAGEMENT
So as we complete this picture of engagement, we’re coming back to where we began – the vital importance of employee engagement to business success. Right now, it’s difficult to predict when the global economy will recover; after the collapse of Lehman Brothers in 2008, it seemed like a turnaround was beginning in 2010, but developments such as the Eurozone sovereign debt crisis, the tsunami in Japan in 2011 and widespread economic sluggishness have put paid to this. Various economic pundits predict that the global economic situation may only start to stabilize and return towards more sustainable growth from 2015 on. But whenever growth does return, it is likely that knowledge and service-intensive ...
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