1.1 Introduction1.2 Value Chain Framework1.3 Problems with Disintegrated Data in an Organization1.4 Evolution of ERP Systems1.5 Role of ERP Systems in an Organization1.6 Three-tier Architecture for ERP Systems1.7 Stages Theory and Its Application to Evolution of ERP1.8 Are ERP Systems Different from Traditional Information Systems?1.9 Scope of ERP systems1.10 General Model of Business and Role of ERP1.11 Major ERP Players1.12 Implementations in IndiaConclusionCase StudyExercises