The Role of Feedback in a Review

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Performance reviews vary from one organization to the next. In some settings they serve compliance and legalistic needs, in others they are used to drive performance, and in still others they are part of a talent development process. Sometimes the “annual review” is the only feedback an organizational member gets; other times goals are set at the beginning of a period, feedback is given along the way at frequent intervals, and the end-of-the-period performance review contains no surprises, celebrates progress, and sets new goals. There are many other ways in which reviews differ. This guidebook respects that different ...

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