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Feedback in Performance Reviews by E. Wayne Hart

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Key Point Summary

Effective feedback is one of the most important components of successful performance reviews. Feedback is important assessment data that either supports continuing to perform in some manner or targets a desirable change. To provide performance review feedback that will be well received, you need to understand three feedback principles, four different types of feedback and when to use them, and the framework for a feedback message. The rest is practice.

The first feedback principle is that the feedback receiver determines how to react to the feedback. The second feedback principle is that the feedback receiver is more likely to receive feedback well if it is not authoritative. The third feedback principle is that the feedback ...

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