Comparing Authoritative and Impact Feedback

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Note three critical qualities of authoritative types of feedback (directive, contingency, and attribution) as opposed to impact feedback: it is judgmental, prescriptive, and focused on the feedback receiver.

In giving authoritative feedback, you must make a determination about good or bad, right or wrong. Impact feedback, however, is quite different. It does not judge the receiver or the receiver’s actions. Instead, impact feedback is nonjudgmental and informative. It describes reactions to and consequences of the actions of the receiver.

Authoritative feedback prescribes behavior. Based on a judgment ...

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