6

Performance Management

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Learning Objectives

By the end of this chapter, you should be able to:

• Articulate the objectives and uses of performance management.

• Identify the components of an effective performance management program.

• Differentiate among several performance management methods.

• Determine how performance management responsibilities are best allocated.

• Effectively use performance management forms.

• Assess the advantages and disadvantages of electronic performance management

• Prepare for and conduct performance management meetings with employees.

INTRODUCTION

Maya is the training manager for HealthMax, a mid-sized company ...

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