February 2019
Intermediate to advanced
264 pages
6h 22m
English
Products and services have a direct impact on their customer base, since they are released on the market to solve a problem that customers face. Thus, it is imperative that organizations that provide such services or products are responsible for their quality both before and after they hit the market. Organizations need to consider both internal and external environmental factors that can affect a product. This requires proper planning and delegation to dedicate teams and resources to each facet of the product. Usually, teams consist of the following roles:
This team works toward the ...
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