ISO 9000 is a set of standards defined by ISO. If an organization needed to be certified, it would certify for the latest standard, ISO 9001:2015, which replaced the previous version, ISO 9001:2008. ISO 9001:2015 provides guidelines that drive continual improvement for an organization.
This latest update is based on the High-Level Structure (HLS)—Annex SL, which helps organizations incorporate more than one management system into core business processes and make efficiencies.
The ISO 9001:2015 standard specifies 10 clauses, as summarized in the following points:
- Clause 1 (Scope): Explains what the standard is for and what it encompasses. The scope clause covers the following aspects:
- The goals and objectives of the standard ...
