Chapter 7

How to be assertive at work

‘My grandfather once told me that there were two kinds of people: those who do the work and those who take the credit. He told me to try to be in the first group; there was much less competition.’

Indira Gandhi

Many people find being assertive at work more difficult than being assertive with friends or family members. You will have known most members of your family all your life and you have chosen your friends because you like them and they like you. The people you work with, however, are just individuals that you have to learn to get along with during working hours. Add to this the fact that you will have to fit into a hierarchy at work – where everyone is aware of the pecking order – and you have ...

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