11
HUMAN RESOURCE POLICIES
Chapter Objectives
To understand the meaning of policies and its importance in driving performance and culture in an organization.
To design a process for framing policies and procedures.
To understand the People Capability Maturity Model (PCMM) framework.
Opening Case
Aniket tried borrowing the entire amount that he needed for his company from the bank. He did not want to approach venture funds because he had heard from his friends about their interference and he wanted none of it. In the last week of December in 2009 he was almost ready to give it up. He was not getting sleep and all he would be left ...
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