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Improving Healthcare Quality and Cost with Six Sigma by Praveen Gupta, Dr. H. James Harrington, Carolyn Pexton, Dr. Brett E. Trusko

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Appendix D. Additional Resources

If you’d like to learn more about Lean and Six Sigma in healthcare, we’ve included a list of additional resources you might find helpful.

Associations and Web Sites

Asia Pacific Quality Organization. www.apqo.org/

ASQ Six Sigma Forum. www.asq.org/sixsigma/

International Society of Six Sigma Professionals. www.isssp.com

ISixSigma Healthcare Portal. www.healthcare.isixsigma.com

QualityDigest. www.qualitydigest.com/sixsigma/

Six Sigma.US. www.6sigma.us/

Six Sigma Zone. www.sixsigmazone.com

Books

Area Activity Analysis—Aligning Work Activities and Measurements to Enhance Business Performance (CD-ROM). H. James Harrington, Glen D. Hoffherr, Robert P. Reid, Jr., McGraw-Hill, 1998.

Business Process Improvement. H. James ...

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