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Improving Healthcare Quality and Cost with Six Sigma by Praveen Gupta, Dr. H. James Harrington, Carolyn Pexton, Dr. Brett E. Trusko

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Chapter 3. Applicability of Six Sigma in Healthcare Organizations

We hope by now we have presented you with enough information about healthcare systems around the world that you will agree that they need to be reformed. We need to start measuring our healthcare failures in deaths per million, not deaths per “hundreds or even deaths per thousands.” Even deaths per million is not good enough in the healthcare system. The required standard should be measured in the deaths per billion and errors per million. This is where proven, preventative approaches—such ...

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