Chapter 8. Case Study Introduction and Profiles
Sections
Commonwealth Health Corporation, Bowling Green, KY
Valley Baptist Health System, Harlingen, TX
North Shore-Long Island Jewish (LIJ) Health System, NY
Thibodaux Regional Medical Center, Thibodaux, LA
NewYork-Presbyterian Hospital, New York, NY
During the mid-1990s, the healthcare industry began searching for better process improvement models. Past re-engineering efforts and quality programs had failed to sufficiently address systemic inefficiencies or deliver sustainable results. Short-term cost-cutting measures may have presented a better financial picture temporarily, but the gains ...
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