Improving Healthcare Quality and Cost with Six Sigma

Chapter 8. Case Study Introduction and Profiles

Sections

Commonwealth Health Corporation, Bowling Green, KY

Virtua Health, Marlton, NJ

Valley Baptist Health System, Harlingen, TX

North Shore-Long Island Jewish (LIJ) Health System, NY

Thibodaux Regional Medical Center, Thibodaux, LA

NewYork-Presbyterian Hospital, New York, NY

Decatur Memorial Hospital, Decatur, IL

The Nebraska Medical Center, Omaha, NE

During the mid-1990s, the healthcare industry began searching for better process improvement models. Past re-engineering efforts and quality programs had failed to sufficiently address systemic inefficiencies or deliver sustainable results. Short-term cost-cutting measures may have presented a better financial picture temporarily, but the gains ...