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Improving Healthcare Quality and Cost with Six Sigma by Praveen Gupta, Dr. H. James Harrington, Carolyn Pexton, Dr. Brett E. Trusko

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Vice President, Publisher: Tim MooreExecutive Editor: Jim BoydEditorial Assistant: Pamela BolandAssociate Editor-in-Chief and Director of Marketing: Amy NeidlingerPublicist: Amy FandreiMarketing Coordinator: Megan ColvinCover Designer: Alan ClementsManaging Editor: Gina KanouseSenior Project Editor: Lori LyonsCopy Editor: Lisa ThibaultIndexer: WordWise Publishing ServicesCompositor: Nonie RatcliffProofreader: Linda K. SeifertManufacturing Buyer: Dan Uhrig

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© 2007 by Pearson Education, Inc.Publishing as FT PressUpper Saddle River, New Jersey 07458

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