
Operating Environment: a computer and network infrastructure based
on open standards rather than proprietary technologies. These standards
have become a core element of IBM’s overall strategy.
2
Abbreviated Organizational Structure
It is a challenge to describe IBM’s complex organizational structure. Its
size is monolithic, and it plays a dominant role in the global arena of
business and technology. Its clients include some of the world’s largest
organizations, governments, and companies representing every major
industry and endeavor.
2
To capitalize on its strengths in IT, business trans-
formation outsourcing, business consulting, systems integration, ...