November 2024
Intermediate to advanced
552 pages
18h 42m
French
book
Ingénierie de la fiabilité des sites
by Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff
Content preview from Ingénierie de la fiabilité des sites
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Chapitre 32. L'évolution du modèle d'engagement des SRE
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L'engagement des SRE : Quoi, comment et pourquoi
Nous avons discuté dans la majeure partie du reste de ce livre de ce qui se passe lorsque le SRE estdéjà en charge d'un service. Peu de services commencent leur cycle de vie en bénéficiant du soutien du SRE, il faut donc mettre en place un processus pour évaluer un service, s'assurer qu'il mérite le soutien du SRE, négocier la façon d'améliorer les déficits qui empêchent le soutien du SRE et instituer réellement le soutien du SRE. Nous appelons ce processus "onboarding". Si tu te trouves dans un environnement où tu es entouré d'un grand nombre de services existants dans des états de perfection variables, ton équipe SRE va probablement passer par une file d'attente prioritaire d'onboardings pendant un bon moment, jusqu'à ce que l'équipe ait fini de prendre en charge les cibles de plus grande valeur.
Bien que cela soit très courant et que ce soit une façon tout à fait raisonnable de faire face à un environnement defait accompli, il existe en réalité au moins deux meilleures façons d'apporter la sagesse de la production, et le soutien du SRE, aux services anciens et nouveaux.
Dans le premier cas, tout comme en génie logiciel - où plus le bogue est trouvé tôt, moins il est ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.