Book description
Supported by global case studies highlighting good practice, and from the results of a survey of Top UK Corporate Intranet developers and consultants, this book addresses practical business concerns and technical issues. It includes advice and commentary received first-hand from professionals experienced in their deployment, operational management and continuing development.
Table of contents
- Cover
- Title
- Copyright
- Contents
- List of figures
- List of acronyms and abbreviations
- Audience
- Acknowledgements
- Introduction
- Part I: Initiation
- Part II: Contagion
-
Part III: Control
- Chapter 10: Procedures and Standardisation
-
Chapter 11: Content Management Issues
- Ownership of content
-
11.1 Management structures
- Intranet management structures, example 1.
- Webmaster and team
- Local Intranet managers
- Local Intranet developers
- Information owners
- Intranet management structures, example 2.
- Intranet Management Group (IMG)
- Content authorisers
- Content providers
- Editorial board
- Service provider
- Intranet Technical Sub-Committee
- 11.2 Electronic Document Management Systems
- 11.3 Content management and extranets
- Chapter 12: Enhancing Web Content
- Chapter 13: Implementing a Publishing Policy
- Chapter 14: Information Overload
-
Part IV: Integration
- Chapter 15: Integrating Knowledge Management with your Intranet Strategy
-
Chapter 16: Groupware
- What is Groupware?
- 16.1 Shared reference library
- 16.2 Computer-Supported Collaborative Working (CSCW) systems
-
16.3 Workflow management systems
- Availability of graphic tools
- Routing capability
- The establishment of groups
- Performance metrics
- Queue management
- Management of events
- Workload
- Integration capacity
- Monitoring
- Simulation
- Webflow
- Task management
- Process management
- Documentation
- Hardware and software considerations
- Human factors
- Process analysts and designers
- Vendor/product reputation
- Technical support
- Canvass user needs
- Acceptance
- Cost of product
- Chapter 17: Extranets
- Chapter 18: Implementing an Extranet
- Chapter 19: Transnational Intranets and Extranets
- Chapter 20: Security
- Part V: Pervasion
- References
- Appendices
- Further Reading
- Index
Product information
- Title: Intranets: a Guide to their Design, Implementation and Management
- Author(s):
- Release date: December 2003
- Publisher(s): Routledge
- ISBN: 9781135476649
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