About this guide
Who’s it for?
The short answer is – all change management practitioners. Whether you’re new to this field or have been involved with it for years, you’ll find this publication helpful in establishing, maturing and optimizing change management in your organization.
What you’ll find here aren’t random or theoretical thoughts about change management; the content is derived from decades of real-world lessons learned (often the hard way).
If you are a novice, this publication will guide you in how to introduce a very basic change management capability that will help your organization get better control of IT changes happening in your environment. I’ve addressed the full spectrum of issues you’ll face in getting change management ...