IT Change Management

5 Optimizing change management (phase 3)

“They always say time changes things, but you actually have to change them yourself. Andy Warhol”

Change management must be adapted to fit the needs of the adopting organization. In this chapter I’ll cover a number of approaches to optimizing aspects of change management that help with its adoption.

5.1 Reducing changes going to the CAB

Depending on the size of your organization, the volume of changes to be reviewed can easily exceed the capacity of a weekly change advisory board (CAB) meeting. In large organizations, it’s not uncommon to have dozens or even hundreds of changes every day. Obviously in these cases, a weekly CAB meeting is insufficient.

As change management matures, and more changes are ...