September 2017
Intermediate to advanced
136 pages
3h 37m
English
Content preview from IT Change Management
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4 Maturing change management (phase 2)
“Any intelligent fool can make things bigger, more complex … it takes a touch of genius – and a lot of courage – to move in the opposite direction. Ernst F Schumacher”
The challenge we face in maturing change management is how to do more with less (rather than doing more by adding unnecessary complexity). The essence of an effective change management programme is achieving the objectives while keeping complexity to an absolute minimum.
Where complexity is required, it must be thoroughly weighed against the business value it creates, while considering alternative means of achieving the same outcome(s) in a less convoluted way.
Simplicity is the operative word and must be kept at the forefront of change ...
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