IT Change Management

Appendix C Example of a phase 2 request for change form

Data element	Description	Comments
Tracking number	Unique ID number assigned by change manager/CAB
Description	High-level description of the proposed change in business terms
Business case	Summary business case stating the intended value to be realized
Business outcomes	Description of the business outcomes anticipated from the proposed change	Outcomes should be specific and measurable
Elements to be changed	Identification (at a high level) of which IT services and infrastructure components are involved with the proposed change
Reason for change	The business case supporting the change proposal, in business terms, including the desired outcomes the business intends ...