March 2001
Intermediate to advanced
256 pages
6h 26m
English
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Copyright
Library of Congress Cataloging-in-Publication Data
Walker, Gary (Gary S.)
IT problem management/by Gary Walker
p. cm.
Includes index.
ISBN 0-13-030770-X
1. Eletronic data processing-Management. 2. Information technology. I. Title.
QA76.9.M3 W35 2001
004'.068—dc21
2001016383
© 2001 by Prentice-Hall
Published by Prentice Hall PTR
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