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IT Problem Management
book

IT Problem Management

by Gary Walker
March 2001
Intermediate to advanced
256 pages
6h 26m
English
Pearson
Content preview from IT Problem Management

Preface

In the past three decades, businesses have made staggering investments in technology to increase their productivity and efficiency. The techno-logical infrastructure of these companies has become increasingly sophisticated and complex. Most companies today are extremely dependent on their technological infrastructure. Operating without it is like trying to run a business without a telephone or electricity. Businesses depend on their technology at least as much as, perhaps more than, any other utility. However, unlike the telephone and electric industries, technology has not had the benefit of 100 + years to mature under the control of a handful of companies. Thousands of companies contribute to technology, each doing whatever they think ...

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Publisher Resources

ISBN: 013030770XPurchase book