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ITIL Capacity Management by Larry Klosterboer

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Chapter 4. Dimensions of Capacity Growth

Thus far you have learned about capacity management in general (Chapter 1), the terminology used in managing capacity (Chapter 2), and the way to predict capacity needs (Chapter 3). In this chapter we turn to a deeper understanding of how capacity is consumed.

It might seem obvious that as the organization wants to do more, it requires more IT capacity. But that simple understanding isn’t nearly enough to be an effective manager of capacity. We must think more deeply about the dimensions of growth to really understand how to manage that growth in an effective way. This chapter guides you in that thinking.

Grow the Base

A computer system fills up much more slowly than you might believe. The CPU might ...

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