THE ORIGINS OF THIS BOOK
We have come to understand the formal and informal organizations through decades of research, client work, and personal experience spanning industries, sectors, and nations.
Jon Katzenbach (generally known as Katz) has advised organizations for more than forty years, first at McKinsey & Company and then at his own firm, Katzenbach Partners (now part of Booz & Company). Katz has long been fascinated by team dynamics, how organizations function, and what motivates people and has written extensively about these topics in many articles and books, including his classic work, with Douglas Smith, The Wisdom of Teams.
Zia Khan joined the world of consulting after many years in academia. At Katzenbach Partners, he led several ...
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