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Leading outside the lines: How to Mobilize the (in)Formal Organization, Energize Your Team, and Get Better Results by Zia Khan, Jon R. Katzenbach

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AN UNEXPECTED MOTIVATOR: LESSONS FROM THE WORLD OF POLITICS

A brief word of warning: those who cannot abide politics or who have particularly strong feelings about the 2004 presidential election may take issue with this section. We are about to sing the praises of a (former) Republican political operative, Kenneth B. Mehlman. Our interest in Mehlman’s experience is not tied to either our or his political opinions but to show how an insightful public sector executive found ways to balance the informal and formal elements of his organization in the context of a very high-stakes and challenging situation.
As we see it, whatever his politics, Kenneth B. Mehlman is a master motivator. And political leaders from both parties who have known Mehlman ...

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