Chapter 11

Instrumentation and Observability

We are doomed to failure without a daily destruction of our various preconceptions.

Taiichi Ohno

It is increasingly popular for businesses to claim to be data driven. Business intelligence and Big Data initiatives try to pull together the growing piles of data that are created across the delivery ecosystem to improve awareness and to learn. This combination can seem powerful, especially when paired with methodologies like Lean Startup and Agile that are designed to exploit such feedback in ever faster and effective ways. Yet, in practice, delivering on the promise of ever better and more secure solutions for customers more quickly and seamlessly still seems elusive.

What is going wrong, and how can ...

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