December 2011
Beginner
176 pages
3h 54m
English
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
How to Use Cause-Effect Diagrams
Here’s the basic process:
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Select a problem—anything that’s bothering you—and write it down.
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Trace “upward” to figure out the business consequences, the “visible damage” that your problem is causing.
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Trace “downward” to find the root cause (or causes).
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Identify and highlight vicious cycles (circular paths).
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Iterate these steps a few times to refine and clarify your diagram.
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Decide which root causes to address and how (that is, which countermeasures to implement).
Later, follow up. If your countermeasures worked, congratulations! If your countermeasures didn’t work, don’t despair. Analyze why they didn’t work, update your diagram based on the new knowledge gained, and try some other countermeasures.
A countermeasure ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.