2

The Sustainability Cycle for Learning Organizations

“Great things are done by a series of small things brought together.”—Vincent van Gogh

What’s in This Chapter

• stages in the sustainability cycle and maturity continuum

• how sustainability represents a change and transformation process

• how to recognize and assess your learning organization’s level of maturity

• how to facilitate movement from one maturity level to the next

• characteristics of a sustainable learning organization.

HOW DOES YOUR LEARNING ORGANIZATION COMPARE?

Whenever USAA, a financial services group, launches a product or service or redesigns an organizational work flow, ...

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