Introduction

“Someone is sitting in the shade today because someone planted a tree a long time ago.”—Warren Buffett

CONSIDER THE FOLLOWING SCENARIOS.

Scenario 1

Ann is a performance consultant at a global healthcare company with commercial operations in more than 100 countries, along with a strong network of manufacturing sites and international research centers. When she first started, executive support and advocacy for a learning and performance focus was minimal. She could not get support from senior management or establish any traction for integrating performance-based learning into existing business or HR processes. Then, about five months ...

Get Learning for the Long Run: 7 Practices for Sustaining a Resilient Learning Organization now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.