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Practice 4: Drive for Results; Continuously Improve
“Without data, you’re just another person with an opinion.”—W. Edwards Deming, Data Scientist
What’s in This Chapter
• how a results focus drives a high-performing, sustainable learning organization
• how a learning culture can leverage measurement for continuous improvement purposes
• how learning leaders can build sustainable measurement processes and practices.
CREATING AND SUSTAINING A LEARNING CULTURE that supports organizational growth requires real-time data on performance and engagement. ...
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