November 2003
Intermediate to advanced
496 pages
11h 59m
English
book
Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime Enabled Applications
by John Bergland, John Barrow, Jonas Covey, Washington Cabral, Carl Tyler, Yafit Sami, Rob Novak
Content preview from Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime Enabled Applications
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366 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
Now that the departments and their relationships to each other and the call
center have been more clearly defined, we will define the business needs to be
met by integrating Sametime throughout FME.
13.2.2 Solution description
The approach to the solution is based on two principles:
Maintain and continue investments in existing application development
efforts, enhancing these applications to take advantage of Sametime instant
collaboration features.
Consolidate the user interface into a consistent Web-based UI, while still
keeping the original app ...