November 2003
Intermediate to advanced
496 pages
11h 59m
English
book
Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime Enabled Applications
by John Bergland, John Barrow, Jonas Covey, Washington Cabral, Carl Tyler, Yafit Sami, Rob Novak
Content preview from Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime Enabled Applications
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140 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
6.1 Using Sametime within a workflow
In Chapter 3., “Sametime Bots” on page 49, we showed examples of how a user
can initiate a conversation with an application using Sametime as the interface.
When you integrate Sametime into workflow applications, the reverse also
becomes possible. Applications can become aware of users’ online availability
and can initiate conversations with them.
Being aware of a user’s Sametime state is a very powerful feature. It lets you
know whether or not that user is available and able to respond to a message
from you. With e-mail and other types of messaging, you often send information
with no real idea of whether or ...