402 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
After each teller completes their task helping a customer, they signal to the
next customer in line that they are now available.
The technical approach
In building this solution, we will leverage capabilities provided by the Sametime
Links Toolkit. We will also work with concepts based upon Places and Place
Architecture.
As a prerequisite for understanding the upcoming technical approach, we
strongly recommend that you review both Chapter 9, “Sametime Links” on
page 219 and Chapter 8, “Places and Place awareness” on page 183.
Additionally, you may find it helpful to review Chapter 12, “The Sametime Links
Toolkit”, from the IBM Redbook Working with ...