Managing IT Projects: How to Pragmatically Deliver Projects for External Customers

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023

M. DąbrowskiManaging IT Projectshttps://doi.org/10.1007/978-1-4842-9243-3_7

7. Why Being at the Client’s Premises Is More Important Than the Outcomes

Marcin Dąbrowski¹  

(1)

Nowy Wiśnicz, Poland

 

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.

—Steve Jobs

In the business realm, we often witness situations in which average companies succeed, where, at first glance, these companies are often worse than their competitors. On the other side of the spectrum, there are businesses which have excellent or just better products, hire better specialists, their business acumen is impressive, they are ...