
1
Chapter 1
Getting Started
1.1 PURPOSE OF THIS BOOK
Mistake Proong for Lean Healthcare was written to
give you the information you need to participate in sys-
tematically preventing mistakes in your workplace. You
are a valued member of your healthcare organization’s
transformation team; your knowledge, support, and
participation are necessary to the success of any major
improvement effort in your organization.
You may be reading this book because your team
leader or manager asked you to do so. Or, you may be
reading it because you think it will provide information
that will help you in your work. By the time you nish
Chapter 1, you will have a ...