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Appendix
FURTHER READING ABOUT MISTAKEPROOFING
AND RELATED TOPICS
Gawande, Atul. The Checklist Manifesto: How to Get Things Right. New York: Picador
Reprint edition, 2011.
Groopman, Jerome E. How Doctors Think. Boston: Houghton Mifin, 2007.
Grout, John. Mistake-Proong the Design of Health Care Processes. (Prepared under
an IPA with Berry College.) AHRQ Publication No. 07-0020. Rockville, MD:
Agency for Healthcare Research and Quality, May 2007.
Kahneman, Daniel. Thinking, Fast and Slow. New York: Farrar, Straus and Giroux,
2011.
Shingo, Shigeo. Zero Quality Control: Source Inspection and the Poka-yoke System.
New York: Productivity Press, 1 ...