Chapter 1. Introduction to Operations and Supply Chain Management

In this chapter, you will learn about. . .

  • The Operations Function

  • The Evolution of Operations and Supply Chain Management

  • Globalization

  • Productivity and Competitiveness

  • Strategy and Operations

  • Organization of This Text

  • Learning Objectives of This Course

Web resources for this chapter include

  • OM Tools Software

  • Internet Exercises

  • Online Practice Quizzes

  • Lecture Slides in PowerPoint

  • Virtual Tours

  • Excel Exhibits

  • Company and Resource Weblinks

www.wiley.com/college/russell

Introduction to Operations and Supply Chain Management

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