Skip to Content
Performance Consulting, 3rd Edition
book

Performance Consulting, 3rd Edition

by Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips, Dick Handshaw
June 2015
Intermediate to advanced
312 pages
6h 43m
English
Berrett-Koehler Publishers
Content preview from Performance Consulting, 3rd Edition

Index

Access to clients, 11, 14, 18, 43–46

proactive approach to, 43, 45

in project client, 46

in sustained client, 43–46

Access to information and tools in organization, 143, 146

Accomplishments, 258

CAUSE assessment of, 141

performance needs for, 24–25, 27

SHOULD assessment of, 99

Accountability

and client trust in consultant, 53

shared by client and consultant, 14–15, 181, 244

in strategic initiatives, 42

Acquisition costs, 228

Action plans, 155–156, 206

Administrative costs, 230

Agency needs, 24

Agenda of data reporting meetings, 240, 241, 242, 250, 255

Alignment and Measurement Model, 170–181, 206, 257

logic of, 175

website resources on, 181, 254

work-at-home initiative example of, 176–181

Analytical approaches to return on investment measurements, ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Management Consultant, 2nd Edition

The Management Consultant, 2nd Edition

Richard Newton

Publisher Resources

ISBN: 9781626562295