Index
Access to clients, 11, 14, 18, 43–46
in project client, 46
in sustained client, 43–46
Access to information and tools in organization, 143, 146
Accomplishments, 258
CAUSE assessment of, 141
performance needs for, 24–25, 27
SHOULD assessment of, 99
Accountability
and client trust in consultant, 53
shared by client and consultant, 14–15, 181, 244
in strategic initiatives, 42
Acquisition costs, 228
Administrative costs, 230
Agency needs, 24
Agenda of data reporting meetings, 240, 241, 242, 250, 255
Alignment and Measurement Model, 170–181, 206, 257
logic of, 175
website resources on, 181, 254
work-at-home initiative example of, 176–181
Analytical approaches to return on investment measurements, ...
Get Performance Consulting, 3rd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
