O'Reilly logo

Persuasion, 4th Edition by James Borg

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Appendix: Coffee break answers

Chapter 2

  • talking
  • five, ahead
  • interrupt
  • behind, backs
  • thoughts, emotions
  • paraphrasing
  • sensory, psychological, meaning
  • feelings, conveyed, other

Chapter 3

  • rising
  • breakdown
  • admit
  • concentration
  • said, visual, interruptions
  • emotional
  • 40
  • eyes

Chapter 4

  • make, receive
  • 45, 55
  • paralanguage
  • congruent
  • eye contact
  • gesture
  • open
  • clusters
  • communicate

Chapter 5

  • confidence
  • rehearse
  • associations
  • interest
  • relationship
  • distracted, mind
  • empty promises
  • attention
  • knowledge

Chapter 6

  • minds, emotions
  • interpretations, interpretation, feeling
  • laziness
  • defensiveness
  • closed
  • negative
  • best

Chapter 7

  • begin
  • personality
  • words, tone, voice
  • happening, interrupting
  • Timing, proposition
  • When, when not, outcome

Chapter 8

  • cooperation, competition ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required