CHAPTER 6

Managing and Monitoring Project Communications

The great enemy of communication, we find, is the illusion of it.1

—William H. Whyte, journalist and author

Now that you have planned your project communications, what’s next? To properly manage and carefully monitor your project communications! This chapter focuses on the next two processes in the PMBOK® Guide: managing and monitoring project communications. We will be looking at these areas through the lens of content presented throughout the book (Figure 6.1).

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Figure 6.1 Manage and monitor communications

The purpose of this chapter is to help you:

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