CHAPTER18

Establishing Operating Guidelines

In This Chapter

  • Recognizing the project process groups within every phase of the project
  • Understanding the Plan-Do-Check-Act cycle
  • Getting the work done
  • Setting up a work authorization system (WAS)
  • Creating administrative procedures
  • Keeping a project diary

When you initiated the project with the stakeholders, you already established some basic rules for the project in the charter (see Chapter 7), including authorities and reporting requirements. In this chapter, it’s time to extend those rules and expand the operating procedures for the entire project team.

Before I talk to you about procedures, though, ...

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