CHAPTER23

Quality: Delivering the Best

In This Chapter

  • The meaning of quality in a project
  • Planning for quality
  • Using peer and technical reviews
  • Useful tools and techniques to ensure the quality of a project
  • Controlling quality during the project

The issue of quality will always surface as you attempt to balance the four main elements of your project: time, cost, quality, and scope. You’ve spent a lot of time on monitoring and controlling your schedule and costs (see Chapter 20), so now it’s time to work on assessing and ensuring the quality of the project’s deliverables. In reading this chapter, keep in mind that even though I refer to the ...

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