July 2026
Intermediate
338 pages
8h 12m
English
Content preview from Service Design
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4 Feasibility assessment and business case development
This chapter covers the work conducted by service designers during the Feasibility Assessment and Business Case Development service. The key activities of this service and the techniques that are conducted when carrying out these activities are described in this chapter. These techniques may be supplemented by other techniques, in particular those described in Chapters 10 and 11. However, the techniques described in Chapters 3 and 5–9 may also offer additional insights.
Introduction
Service designers seek out innovative ideas when developing or improving a service. The expertise offered by service designers can provide significant innovations that are advantageous to organisations. ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.