July 2026
Intermediate
338 pages
8h 12m
English
This chapter covers the work conducted by service designers during the Service Deployment service. The key activities of this service and techniques that may be applied to carry out these activities are described in this chapter. These techniques may be supplemented by other techniques, in particular those described in Chapters 10 and 11. However, the techniques described in Chapters 3–7 and 9 may also offer additional insights.
This service is focused on the deployment of a product or service into operation. The service is often conducted in collaboration with other change professionals such as change managers, project managers and business analysts.
Initially, this service involves assessing business ...
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