February 2012
Beginner
296 pages
7h 27m
English
Abercrombie & Fitch 83
Absolut 247
‘active retailing’ 56–58
advertising 165
packaging 252
Advertising Age 165, 168
Anchoring 149
Anderson, Chris 257
barter economy 36
Basy, Kaushik 126
Bazin, André 7
behaviour-based targeting 192, 194
Berra, Yogi 175
Best Buy 29
Best New Products Awards 117
Big Bazzar 126
Blockbuster viii
Boots 91
Boston Consulting Group 125
BrandSpark International 117
Better Homes and Gardens American Shopper Study 117
brand-centric thinking 184–85
brand switchers 146–48
attitudes towards 124
digital technology and 255–62
emotional connection with shopper 81, 163, 266–67
environmental concerns 119–20
key selling points 118–20
preference ...
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